Frequently Asked Questions
Search our knowledge base. For private matters, write to [email protected].
How are your courses structured?
Each course follows a measured cycle: prep checklist, technique drill, design lab, and reflection. This keeps creativity grounded in reliable practice.
What levels do you offer?
Beginner, Intermediate, and Advanced tracks. The catalog clearly states prerequisites when needed.
Do you provide certificates?
Yes. Upon successful completion of assignments and assessments, you receive a branded certificate from Innovafloral Institute.
Are there live sessions?
Many courses include optional live critiques or Q&A. Check “format” in the course card for Live online or Hybrid options.
What tools do I need?
We recommend snips, tape, pins, floral food, and a sanitizing agent. Specific lists are in each course syllabus.
How do refunds work?
Refunds follow our Terms. If you have not accessed more than 20% of materials and request within 14 days, a partial refund may apply.
Is my data safe?
We collect minimal data and protect it as described in our Privacy Policy.
Can I access materials offline?
Selected PDFs are downloadable for personal use. Video content requires an internet connection.
Do you offer group pricing?
Yes, for teams of 5 or more. Contact us via the form on the Contact page.